Our aim is to ensure that Acorns is a constantly developing community of children, staff and parents. We are committed to providing a happy, nurturing environment in which each child can develop to their full potential. Parents/Guardians are expected to give their support and encouragement to the aims of the Pre-School.

After School Club

Lorraine/Anna/Sarah - After School Leader

Lily - After School Assistant

Ella & Freya - After School Assistant


An application to join must be completed in order to join the waiting list. Registration forms must be completed prior to attendance so that we have all contact details and medical information.

 Offer of a place

Once your child’s place is confirmed and sessions allocated, changes can only be made by written notice to the Manager and these are dependent on availability.

No swaps are available. Once a place has been offered you are required to provide us with one terms written notice should you wish to terminate or reduce your child’s sessions otherwise you will be liable for fees.

Charlton Primary School

Please let the school know that your child will be attending the after school club here at Acorns.

Opening Hours

The Pre-School opening hours are from 7.45am to 6pm, Monday to Friday for 39 weeks of the year. We are closed over half terms, Christmas, Easter and summer holidays, and for all Bank holidays, following the holidays of Charlton School. If you know you are going to be late, please can you arrange for somebody else to collect your child and telephone the Pre-School to inform us of who will be collecting, along with a description and the agreed password. A charge of £10 will be made for late collections after 15 minutes.


Breakfast Club - 7.45-9.00am - £5

Afterschool Club - 3.15-6.00pm - £12

Changes in collectors of your children

If your child is going home with someone else that we are familiar with, we need you to let us know.  If this is a regular collection you will need to fill out their details on your child’s registration form. We will not allow your child to leave pre-school with anyone not named on your registration form without contacting you or anyone we believe to be under the age of 18 unless they are a parent of that child.


Breakfast is served from 7.45am to 8.15am after this time only fruit and drinks are available.

A light tea will be served at 5pm, fruit and drinks are available at all times. 

Payment of Fees

Fees cover the normal curriculum together with morning and afternoon snacks for sessions but not lunch. Parents/carer need to provide a nutritious packed lunch. Nappies, wipes and barrier creams are to be provided by the parent. Fees will not be refunded or waived for absence through sickness or holidays etc.

Invoices are issued at the beginning of each term, once funding forms are completed, and are payable by the due date stated on the invoice. If payment is not received by the due date and the parent/carer has not discussed payment terms with the Treasurer, the Pre-school reserves the right to suspend attendance of the sessions until payment is received; we also charge late payment fees as per our policy.

The government fund children for 15 hours each week normally from the term after their 3rd birthday. We claim your eligible funding from the government for you. We just need you to complete a form. In some circumstances children are eligible for 15 hours of funding from the term after their 2nd birthday. Please ask the manager for current details.

Weather restrictions/Act of god

In the case of extreme bad weather and we are forced to close we will attempt to contact you via e-mail and put information on our website/Facebook page. If the weather becomes severe or causes us to have concern for the welfare of the children or staff during the school day we will call and ask for parents to collect their child from the Pre-school, breakfast or after school club.


Our setting believes that children flourish best when their personal, social and emotional needs are met and where there are clear and developmentally appropriate expectations for their behaviour.

We help children to consider the views and feelings of others and to think about the impact that their actions have on the people, places and objects around them. This is a complex task which involves support, encouragement, teaching and positive role modelling.

It is very rare that we have to deal with unwanted behaviour. Please refer to our policy on behaviour and if anything does become a problem we will talk to you confidentially.

 Policies and Procedures

Details of all Pre-school policies and procedures are available just inside Pre-school.  The main policies can also be viewed on our website. They are reviewed and updated, if necessary, on a regular basis by the parent group meeting.

 Holiday and Illness

Please ring or e-mail if your child is poorly and won't be able to attend.  It is useful to know what is wrong with your child so we can identify links with other children.  If your child falls ill at pre-school we will contact you to come and collect them. In the event of sickness and/or diarrhoea, your child should not return to Pre-School for a minimum of 48 hours after the last episode.

 Your Child’s Health

You must inform the Pre-school if your child has a known medical condition or health problem or has been in contact with infectious diseases. Your child must not be brought to the Pre-School if s/he is unwell or requires Calpol or any Ibuprofen to attend.

We can only administer medication that has been prescribed by a GP, specifically for your child, and is in it’s original container with the prescription label clearly shown.

Key Person

We believe that children settle best when they have a key person to relate to, who knows them and their parents well, and who can meet their individual needs. The key person is your first point of contact, helping to ensure parents are kept up to date with everything going on and informed about how their child is progressing. We encourage parents to let their key person know how their child is each day.


We follow our policy to ensure we keep everyone safe and secure.


Links with Home

Newsletters, Online Learning Journals, Facebook, Website, Letters in trays, Noticeboard, Key person meetings, emails and talking to each other!